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Hand in hand to serve your customers |
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Mondial Assistance Group is proud to be your unique provider of a
full range of assistance, travel insurance and customer services.
We apply flexible strategies in line with your corporate culture,
and design solutions with you to provide your customers with total
satisfaction. |
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Building long-term partnerships is all about principles |
| For more than 50 years, our Group has been building successful partnerships with corporate clients based on four main principles: seamlessness, tailor-made, real-time solutions, transparency and long-term relations. We accompany you throughout your own development, designing with you solutions which meet all the needs of your customers throughout their life. This pro-active, one-stop shop approach in response to your particular needs and concerns is our idea of what a true partnership is all about. |
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| Our People - Our greatest asset at your service |
| Our multi-lingual, multi-dimensional staff is on hand to support you and your customers 24 hours a day, 7 days a week, anywhere in the world. With operations centres in 26 countries spanning 5 continents, our worldwide teams speak over 40 languages and are further reinforced by an international network of 180 correspondents and 400,000 services providers. This vast range of professionals includes assistance coordinators, doctors, nurses, legal experts, financial advisors, network controllers, automotive mechanics, home repair technicians, IT professionals, psychologists, airline companies, car rental agencies, locksmiths and specialists is unemployment support, home assistance and child care. They are all commited to the value of helping others, and they are committed to helping you, every time, all the time, anywhere. |
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Technological expertise for top quality performance |
| Through its continual investment in new technologies, the Group’s
operational teams all dispose of a complete range of sophisticated,
technological tools and state-of-the-art resources. Technologies
including telematics, telemedicine, e-commerce and internet,
location via GPS/GSM systems, cartography and electronic data
transmission, enable us to accelerate the relay of data to service
providers operating locally, thereby providing interactive,
flexible, safe and quality services in any circumstance, in real
time. |
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Business Travel Assistance for your employees |
Mondial Assistance delivers comprehensive business travel assistance solutions for multi-national and national companies, providing adaptable coverage for a travelling workforce.
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