Mondial Assistance consolidates its French activities into single company
7/12/2006
Elvia, France Secours, Mondial Assistance and their shared Services Company will merge as of 1 January, 2007 and become Mondial Assistance France SAS. This will simplify the legal structures of Mondial Assistance in France which will now act under the Mondial Assistance brand.
easyJet and Mondial Assistance reach for the skies with successful partnership
30/10/2006
easyJet has renewed its contract with Mondial Assistance for the provision of online travel insurance to its customers for the next three years. This new pan-European contract cements the partnership forged between the two companies since Mondial Assistance first began providing travel insurance to easyJet's customers via a white label internet solution back in 2002.
Online Travel Insurance: Mondial Assistance Group boosts its e-Commerce team
25/09/2006
Ron Hemelrijk, Xavier Mauriac and Madjid Benchaïba have joined Mondial Assistance Group’s International Sales Travel Division. The team’s objective is to accompany international and local teams in their efforts to install customised solutions for different client groups (airline companies, hotel chains, travel agencies, Tour Operators and international distributors).
Mondial Assistance expands global partnership with BMW Group following the launch of BMW and MINI Roadside Assistance in China
19/09/2006
Mondial Assistance announces the successful launch of two roadside assistance programs, BMW Roadside Assistance and MINI Roadside Assistance, for the BMW Group in the burgeoning automotive market of mainland China. Mondial Assistance now offers a dedicated roadside assistance service for all locally manufactured and imported BMW and MINI vehicles sold through their authorised dealer network in mainland China.
2005: A year of profitable growth for Mondial Assistance Group
27/04/2006
Mondial Assistance Group, international leader in travel insurance and assistance has recorded sales of 1.221 billion Euros (an 11 per cent increase on the previous year) in 2005 and a 107 per cent increase in net result. Since its creation in 2000, Mondial Assistance Group has achieved a compound annual growth rate in turnover of 8.7 per cent.
Chrysler-Jeep® International renews automotive assistance contract with Mondial Assistance
20/04/2006
Chrysler-Jeep® has renewed its contract with Mondial Assistance Group for roadside assistance and automotive assistance for vehicles under manufacturer’s guarantee for the period 2006 – 2008 in 29 European countries including Russia and the Ukraine. The Chrysler-Jeep® Privilege Service includes roadside assistance on the spot; trip continuation (taxi, train or replacement vehicle); Hotel (up to 5 nights in a 3 star hotel or equivalent) and vehicle recovery following repairs.
Mondial Assistance Group: the travel insurance leader on the web
21/03/2006
In 2005, more than 45 clients, comprising airlines, railways and shipping lines, tour operators, travel agents and hotel chains in 30 countries, used Mondial Assistance Group's unique technological platform to sell nearly 3 million travel insurance contracts exceeding 100 million euros in value.
Ski without worry: safety tips to ensure your ski holiday remains a pleasant one
6/12/2005
A reminder from Doctor Guy Bellaïche, Medical Director of Mondial Assistance Group, of the precautions to be taken to ensure that your ski holiday remains a pleasant experience.
Mondial Assistance Group announces partnership with Siglo Outsourcing and Inmobiliaria Gundemara
30/11/2005
Under the new arrangement, Siglo Outsourcing and Inmobiliaria Gundemara will purchase all shares of CASSA, Mondial Assistance Group’s company based in Santiago de Chile, and will become the exclusive network partners in Chile. The new partnership will enable CASSA’s local clients to profit from the new Chilean management commitment and market knowledge; when travelling outside Chile, they will continue benefiting from Mondial Assistance Group’s international network capabilities and service quality.
Millea Holdings and Mondial Assistance Group announce strategic alliance in Japan
9/11/2005
Mondial Assistance Group, the international leader in assistance and travel insurance, and Millea Holdings, the parent of the Japanese number 1 general insurer, have signed an agreement to form a 50/50 joint venture. This new company is projected to become the market leader in the assistance sector in Japan and will focus initially on automobile assistance and services.
Review of 2005 Summer holiday season and exclusive evaluation of healthcare infrastructures in 114 countries
29/09/2005
This research confirms the extension of the traditional European holiday season, which now begins early June and finishes late September. Holidays are being increasingly broken up into several short vacations, involving more frequent travel, but dispersed throughout the entire period and less concentrated during the traditional peak time. Mondial Assistance Group has also published the results of its exclusive evaluation of 895 hospitals and clinics in 114 countries and 370 cities. The objective is to provide its doctors and regulatory medical teams with all the information they need to make the best decision in case a medical problem or accident occurs in an area where there is little healthcare or the healthcare levels are inconsistent.
Klaus Dührkop succeeds Alain Demissy to presidency of Mondial Assistance Group’s Executive Committee
26/09/2005
Klaus Dührkop, previously responsible for the Europe, Middle East and Africa region at Allianz Group, will become President of the Executive Committee of Mondial Assistance Group. Effective 1 January 2006, Jean-Philippe Thierry, CEO of AGF Group will also be named President of the Supervisory Board of Mondial Assistance Group, a 50 per cent owned subsidiary of AGF, replacing Detlev Bremkamp.
Senior Management nominations at Mondial Assistance Group and its Italian subsidiary
5/09/2005
Mondial Assistance Group reinforces its organisation in Europe by nominating Mariano Gambino as Zone Director for south-eastern Europe. Stéphane Coulot will succeed Mariano Gambino as the head of Mondial Assistance in Italy.
Reminder to travellers that a few essential precautions can help to avoid difficult or even dangerous situations
11/07/2005
Mondial Assistance, the international leader in travel insurance and assistance, reminds travellers that although many incidents are unpredictable by nature, it is possible to avoid making difficult situations even worse by taking a few simple precautions. Mondial Asisistance outlines 20 useful administrative, medical, practical and hygene precautions to consider before commencing a holiday.
Tsunami alert in South-East Asia: Mondial Assistance Group activates its emergency plan
29/03/2005
As soon as the news on the earthquake affecting Indonesia was published yesterday, Mondial Assistance Group activated its emergency plan in the South-East Asian region and mainly in Thailand, which includes: operational platforms in Bangkok and Singapore have been put on alert; the organisation of possible tourist repatriation; the implementation of a call centre in Paris in charge of centralising information and respond to tourists’ questions; the activation of a crisis unit in Paris headed by Mondial Assistance Group’s Medical Director and the Director of Operations.
Mondial Assistance Group reports on all Asian operations two weeks after tsunami
12/01/2005
Within hours after the tidal wave struck Asia on 26 December, Mondial Assistance set up a crisis and co-ordination unit, under the responsibility of the Group’s Medical and Operational Directors. Our Thai subsidiary was selected as the crisis unit’s operational and logistics base. Call centres were set up in 8 different countries for several Tour Operators, primarily as a means to centralise information to be able to respond to calls from victims’ families and friends. Up to 20 Mondial Assistance doctors participated on site in rescue operations, establishing contact with the wounded and verifying the treatment they received and organised repatriations according to the patients’ individual conditions.
New organisation for the Executive Committee of Mondial Assistance Group
3/01/2005
Karl-Heinz Jung, recently appointed Finance and Administration Director of Mondial Assistance Group, joins the Executive Committee of the international leader of travel insurance and assistance.
New Administrative and Finance Director appointed at Mondial Assistance Group
9/12/2004
Karl-Heinz Jung, joins Mondial Assistance Group to take the duties of Administrative and Finance Director of the company world leader in assistance, travel insurance and services (press releases available in French only).
Mondial Assistance and Ryanair launch new online travel insurance products in Germany and Italy
16/09/2004
Trip cancellation insurance has been introduced in Germany and Multi-Trip Annual Insurance is now offered in Italy to provide customers with very competitive travel insurance upon booking their airline ticket.
Mondial Assistance presents its evaluation of 800 clinics and hospitals in 108 countries throughout the world
8/06/2004
Knowing local structures to take the right decision and act rapidly according to the patient’s pathology and condition. Mondial Assistance Group handles nearly 200,000 medical assistance files and carries out approximately 27,000 repatriations per year. This ongoing evaluation enables Mondial Assistance Group regulatory doctors to rapidly, from a distance, identify the establishment best suited to each pathology. In this way, wherever the patient is located, Mondial Assistance Group is able to instantly find the most reliable hospitals and clinics.
2003 results: Mondial Assistance Group keeps its promises and proves ability to resist
6/04/2004
Mondial Assistance Group, the world leader in travel insurance and assistance, reports good results for 2003 in spite of an uncertain international environment. Sales reached 995.5 million Euros, sales growth was recorded at 3 per cent and Group net profit after tax was 15.6 million Euros.
Avian Influenza: Mondial Assistance Group announces precautionary measures to prevent contamination of travellers
2/02/2004
Mondial Assistance encourages people travelling to countries affected by Avian flu to strictly observe the following advice: avoid all contact with poultry and living pigs, even in markets; avoid all contact with surfaces that appear to be soiled with animal secretions or feces; avoid buying, keeping or bringing back a living animal from these countries, especially ornamental birds; avoid eating raw or lightly cooked food, especially meat and eggs; and to wash hands regularly. It is not necessary to recommend flu vaccinations for people travelling to the affected countries.
Mondial Assistance Group reinforces its health care offer in Germany through acquisition of 50% stake in Rehacare GmbH
17/11/2003
Rehacare organises, on behalf of its corporate insurance clients, the rehabilitation of accident victims by implementing different types of services: medical services, domestic health care, adapting every day environments, rehabilitation and professional reinsertion. The benefits of Rehacare’s service offer are twofold: it accompanies insured accident victims throughout the entire rehabilitation process so they can resume a “normal life” as soon as possible; and Rehacare allows its corporate insurance clients to increase the insured’s customer loyalty while controlling costs.
Personal well-being at the heart of Mondial Assistance Group's Health Care strategy
14/10/2003
Extensive skills developed in the provision of medical assistance for travellers, the historical heart of its business, have enabled the Group to carry out more than 30 health-oriented services focused on personal “well-being”. From information to active prevention, rehabilitation to ensuring functional autonomy, these services provide concrete, daily assistance to those concerned. Examples include: to support patients in managing their social and medical processes; to ensure a better quality of life for patients afflicted with chronic illnesses; to preserve the functional autonomy of the elderly; to reinsert patients suffering from serious accidents; and to encourage keeping the elderly or physically dependent in their own homes.
GTS tele-assistance, the soliphone of Mondial Assistance Group
8/09/2003
Mondial Assistance provides nearly 35000 people in France with GTS tele-assistance services. In the event of difficulty, discomfort or doubt, the GTS system enables people to alert a confidential assistance platform at any time, day or night, and discuss with a trained advisor any type of health problem. The principle is simple: people who benefit from this service wear a necklace or bracelet at all times. The system is mostly used by the elderly, handicapped or ill, and makes it possible for them to remain independent at home, while providing a service which is reassuring to them and their families.
Following the new organisation of the Executive Committee of Mondial Assistance Group on 22 July, the responsibilities of Frank O’Neill, Claude Sarcia and Maurice Brom change from 1 September.
New organisation for the Executive Committee of Mondial Assistance Group
21/07/2003
Jonathan M. Ansell, President and CEO of the Group subsidiary World Access and responsible for the Americas zone (North and Latin America), joins Mondial Assistance Group’s Executive Committee.
Mondial Assistance Group's 2002 turnover increases by 11.1% and tops one billion Euros
24/04/2003
Mondial Assistance Group, worldwide leader in assistance and travel insurance, reported a turnover of 1.008 billion Euros for the year 2002, representing an increase of 11.1 per cent compared to 2001 despite the difficult economic environment.
Mondial Assistance Group 2001 revenues up 13 per cent to 910 million Euros
12/04/2002
Mondial Assistance Group, international leader in assistance and travel insurance, has posted revenues of 910 million Euros for the year 2001, representing a 13 per cent increase. The Group generated a net profit of 4.8 million Euros despite difficulties in the tourism market.
Mondial Assistance and Thomas Cook sign international travel insurance and assistance agreement
22/02/2002
The agreement allows customers of tour operators and travel agencies of Thomas Cook to benefit from Mondial Assistance Group’s extensive know-how in both travel insurance and assistance products. Travel insurance services include policies such as trip cancellation, baggage insurance or accident cover, while assistance services encompass such items as medical expenses, repatriation, information services, or dispatch of medicine. In addition the agreement includes services tailored to the specific needs of Thomas Cook; for example, the setting-up of a crisis help desk to provide 24 hour hotlines, a contact point for families and friends, medical assistance, and other related services.
Steady growth for Mondial Assistance Group in 2000: strong increase in revenues and net profit
15/05/2001
In this first account consolidation, the Mondial Assistance Group, which combines the companies of the Elvia Travel Insurance, Sacnas-Mondial Assistance and World Access groups, reveals revenues of 804 million Euros (up 22 per cent) and net profit of 17.3 million Euros (a 15 per cent increase).
