Mondial Assistance

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How can we help?*

How can we help?

Property & Other

Getting personal: Your property is our concern.

Property “breakdown”. You all know what this means – a broken water pipe, a faulty electrical system, a branch that falls and damages the roof. Some of you may have even experienced natural catastrophes. Whatever your business, whoever your customers, we’re here to help you help them if adversity strikes.

Property Assistance

Property Assistance

Property Assistance – two small words for a great big offer. From a leaky faucet to a flooded community, we have a flexible, customised solution to meet your needs. 24/7. We also offer telesecurity home and office surveillance, protection services and warranties for your credit cards and cell phones, CRM programs, concierge services and round-the-clock information call centers for public inquiries. For us, it’s all about getting closer to you to take better care of you and your belongings.

Event cancellation

How many of you have bought tickets for something - and missed it because work, family obligations, health problems or transportation woes prevented you from going? To find out exactly how you feel about this problem, we conducted a survey.

The majority said you wanted to be reimbursed if an unforeseen incident occurred, and 73% expected the insurance cost to be 5% of the ticket cost. Well, we have good news! Our event ticket insurance ensures you against the cost of your ticket plus any associated costs, such as shipping, should you miss an event. And it costs 5% of the overall ticket! Let’s just say that we’ve tried to think of everything because we care and want to make life’s occasional upsets easier to bear.

Keeping your children safe

Keeping your children safe

Our risk assessment service provides parents and care-givers with valuable information about how to keep kids safe and prevent unnecessary injuries from happening at home.

Property assessment
We send a qualified provider to your home to perform a domestic risk assessment examination and make necessary recommendations. Our aim is that you have a totally child-friendly home.

Switch/outlet inspection
The provider inspects all electrical switches and outlets for shock potential and installs 10 childproof outlet covers.

Rearranging furniture
Our provider may rearrange your furniture to reduce potential risks.

Recommendation booklet
A hands-on booklet explains how to prevent accidents (from breaking bones to ingesting toxic substances) and build an emergency first aid kit, and provides a vaccination timetable.