For Business

Risk Assesment

Mondial Assistance undertakes a detailed study of your company's existing business travel structure and objectives when planning and implementing a business travel assistance solution. A summary of the key steps are outlined below:

Assessment: What we need to learn from you

Risk identification - what are we talking about? Business environment?
Risk analysis - who and what is affected by the risks? Travel Structure and volumes?
Risk management - what do you need to know? What could be our support to it?
Risk monitoring - Responsibilities? Ownership of risk? Definition of interfaces to Mondial Assistance?
Risk performance - what to do, who and when? Design of a customised traveler security concept.

Phase 1: Collect information

Your current travel structure: Frequent Travellers?, Destinations, Risk countries? Travel policy?
Your current insurance status: Foreign Travel Health? Accident? Luggage? Cancellation? 24H/365 day assistance cover?
Analysis of further traveler risks: Kidnapping? Traveler Tracking?
Employee Assistance programs in place? Rehabilitation Care programs in place?
Crisis Contingency plans in place?

Phase 2: Design travel assistance solution

Analysis of Assessment
Business case
Composition of customised Travel Assistance program
Make or buy analysis for further products. For example, for crisis contingency plans, kidnapping, traveller tracking
Potential integration of further suppliers into Travel Assistance program.

Phase 3: Implementation

Dedicated Key Account Manager for successful implementation
Communication with all involved parties of corporation
Support for client’s internal communication to employees. For example, preparation of information documents for decision-maker, travellers and travel arrangers
Monitoring of contract regarding adjustment of cover and claim development
Business relevant reporting