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Modular approach
Delivering a flexible travel risk concept and security for employees on the road
Business Travel Assist provides companies - multi-nationals and nationals alike - with a comprehensive travel risk solution to ensure the safety of employees while they travel on business or work on projects abroad.
To begin with, Business Travel Assist clients benefit from the comprehensive CORE product, which includes service assistance, technical assistance, travel assistance and medical assistance. In addition, clients can add any or all of the four OPTIONAL MODULES solutions outlined below to their business travel strategy, or subscribe to a module(s) without the Core product.
Business Travel Assistance: the Core product and its features
Service Assistance (without paying external costs)
Assistance in the event of loss and replacement of travel documents and means of payment using a document depository 24-hour emergency key service
Organisation of call re-routings in case of mobile phone loss
Information on closest service provider for hardware repairs
Information service for relatives, employers, etc.
Purchasing services (flowers, presents for business partners, etc.)
Arrangements for attorneys and interpreters
Organisation of express shipments
Travel Assistance
Information on entry requirements
Country information
24-hour travel agency (when contracting party is unreachable)
Reservation, booking, depositing of airline tickets
Hotel and rental car reservations
Airline ticket replacement service
Mobility Assistance
Information on behavior in case of accident
Assistance in case of automobile damage and making contact with automobile insurers
Organisation of roadside assistance, towing, recovery, replacement part acquisition, etc.
Medical Assistance
Information on vaccination requirements and medical care in the destination area
Consulting on preparation of traveler’s first aid kit
Information on German-speaking or English-speaking physicians and hospitals with an adequate medical standard, as far as possible
- Optional Module A - Business Travel Health Insurance and Emergency Call Travel Insurance
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Covers reimbursement for the costs of acutely necessary medical assistance abroad:
Physician and hospital costs, as well as medications prescribed by a physician
Patient repatriation already when medically sensible, including rescue flights if necessary
Transfer costs in case of death, or optionally burial locally.
The Mondial Assistance Business Travel Assist Service and Emergency Call Centre offers practical assistance worldwide in case of illness.
- Optional Module B - Business Travel Luggage Insurance
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Reimburses the current value of your luggage (including technical equipment) in the event of robbery or theft, as well as damage or loss during transportation, up to €4000, less the agreed-upon deductible amount of € 50 per occurrence (€ 250 per occurrence for computer equipment, jewelry and valuables).
- Optional Module C - Business Travel Cancellation and Interruption Insurance (Air & Train)
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Provides reimbursement in case of use of the booked services differently than planned for an insured reason
The cancellation costs for airline and train tickets owed under contract
In case of delayed commencement of travel, the additional costs of the outbound trip
In case of curtailment of travel, the additional return costs
Each up to a maximum of € 2,500. If a trip is canceled due to outpatient medical treatment or pregnancy, a deductible of 20% applies (min. € 25 per person).
- Optional Module D - Business Travel Accident Insurance
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If an accident during travel for business purposes leads to permanent disability or death of the insured person, Mondial Assistance will pay compensation of € 50,000 upon death and € 100,000 upon disability. Recovery costs will be reimbursed up to € 10,000.
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